All orders originate from from Boca Raton, Florida. To ensure timely delivery the company ships most orders via UPS ground. On each product page we post the amount we have in stock OR the lead time for us to manufacture and ship. Products not in stock will show a lead time of 4-6 weeks for us to manufacture and ship. Once your order does ship tracking is emailed to you.
Shipment Processing Times
USA & CANADA: All orders received by 12pm EST daily Monday through Friday for in stock items and Expedited Shipping was paid for will ship same day. Other in stock items will ship in 2-5 business days. Products we must manufacture or procure will ship in 4-6 weeks. From time to time we will take longer than 6 weeks due to the challenges of running an American factory. We compensate orders that are beyond 6 weeks with a FREE plate carrier bag or armor carry bag.
FREE NATIONWIDE SHIPPING
All order over $200 receive FREE UPS Ground Shipping with Tracking. You must be 18 to buy and not a convicted felon. There is no background check and no holding period. Only two States have special requirements regarding who can buy and shipping: Connecticut and New York. If you live in the State of New York you must have current identification in accordance with the eligible professions located at https://dos.ny.gov/body-armor. If you live in the State of Connecticut you must have an identification in accordance with the eligible professions located at https://www.cga.ct.gov/2009/rpt/2009-R-0401.htm. Please send your order # and ID to firstname.lastname@example.org or your order will NOT be released for production. We do not facilitate in person buying for civilians in Connecticut. Bulk orders are shipped via Estes Express.
OUTSIDE OF NORTH AMERICA:
We utilize a Freight Broker to identify the lowest priced options with the best delivery schedules. Our team can also work with your freight forwarder.
USA: Orders over $200 will be shipped FREE of charge via UPS Ground with Tracking sent to your email at the time of shipment. Orders under $200 cost $14.95 for UPS Ground Shipping with Tracking.
Canada: All orders are charged an actual a shipping/taxes/duties rate and are sent via UPS Ground with Tracking.
Discounts and promotions are applied at the time of sale only.
USA Delivery Estimates
Shipment methods Estimated delivery times
UPS 3-5 business days for ground shipping (domestic)
USPS 2-? business days for ground shipping (domestic)
Shipment to P.O. Boxes or APO/FPO addresses
National Body Armor ships to addresses within the U.S., U.S. territories, and in most cases APO/FPO/DPO addresses. For PO Boxes and APO/FPO/DPO addresses, National Body Armor uses USPS to deliver.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order is being prepared to be shipped containing your tracking number(s). The tracking number should be active within 48 hours of receipt of the email.
We do partial shipments as the items become available if it makes sense based on the products purchased.
National Body Armor will replace orders that have been damaged during the shipping process. If you’ve received a product that is damaged during shipping, please contact our Customer Service team within 3 business days of receiving your order at email@example.com
Lost or Stolen Orders
You must purchase Route Shipping Insurance at checkout to have your package covered for lost or stolen issues during delivery. If you fail to purchase this shipping insurance there is no replacements offered by the company.
At the time of fulfillment we reserve the right to upgrade your soft armor at no cost to you. For example, if you order Light and we have only Lighter and Lightest in stock we will ship you one of those. We will never downgrade you from Lightest to Lighter or Light for example.
As of December 1st 2022 we have discontinued the following vests: All American, Patriot, and Uniform and ballistic packages SLHIIIA, SLSIIIA and SLXIIIA.
Fraudulent, Criminal, or Red Flag Behavior
If you commit fraudulent, criminal or red flag behavior during the sales process we *WILL* report your information to authorities, your employer and others as we like. All incidents will be addressed by our loss prevention team.