All orders originate from from Boca Raton, Florida. To ensure timely delivery the company ships most orders via UPS Ground Saver with Tracking. On each product page we post the amount we have in stock OR the lead time for us to manufacture and ship. Products not in stock will show a lead time of 2-4 weeks for us to manufacture and ship. Once your order does ship tracking is emailed to you. Another email is sent when it is out for delivery and a final email is sent once it is delivered.
Shipment Processing Times
USA: All orders received by 12pm EST daily Monday through Friday for in stock items will ship the same day. Products we must manufacture will ship in 2-4 weeks. From time to time we will take longer than 4 weeks due to the challenges of running an American factory. We compensate orders that are beyond 4 weeks with a FREE item.
FREE NATIONWIDE SHIPPING
All order over $200 receive FREE UPS Ground Saver Shipping with Tracking. You must be 18 to buy and not a convicted felon. There is no background check and no holding period. Only two States have special requirements regarding who can buy and shipping: Connecticut and New York. If you live in the State of New York you must have current identification in accordance with the eligible professions located at https://dos.ny.gov/body-armor. If you live in the State of Connecticut you must have an identification in accordance with the eligible professions located at https://www.cga.ct.gov/2009/rpt/2009-R-0401.htm. Please send your order # and ID to email@example.com or your order will NOT be released for shipping. We do not facilitate in person buying for civilians in Connecticut. Bulk orders are shipped via Estes Express.
OUTSIDE OF NORTH AMERICA:
We utilize a Freight Broker to identify the lowest priced options with the best delivery schedules. Our team can also work with your freight forwarder.
USA: Orders over $200 will be shipped FREE of charge via UPS Ground Saver with Tracking sent to your email at the time of shipment. Orders under $200 cost $14.95 for UPS Ground Saver Shipping with Tracking.
DISCOUNT CODE POLICY
ALL DISCOUNT CODES MUST BE APPLIED AT TIME OF SALE.
USA Delivery Estimates
Shipment methods Estimated delivery times
UPS Ground Saver 1-3 business days Southeast USA
UPS Ground Saver 3-5 business days nationwide
Shipment to P.O. Boxes or APO/FPO addresses
National Body Armor ships to addresses within the U.S., U.S. territories, and in most cases APO/FPO/DPO addresses. For PO Boxes and APO/FPO/DPO addresses, National Body Armor uses USPS to deliver.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order is being prepared to be shipped containing your tracking number(s). The tracking number should be active within 48 hours of receipt of the email. A follow up email is sent when the package is out for delivery and when the package is delivered.
We do partial shipments as the items become available if it makes sense based on the products purchased.
Lost / Stolen or Damaged Orders
Please see the shipping insurance disclaimer at checkout.
At the time of fulfillment we reserve the right to upgrade your soft armor at no cost to you. For example, if you order Light and we have only Lighter and Lightest in stock we will ship you one of those. We will never downgrade you from Lightest to Lighter or Light for example.
As of December 1st 2022 we have discontinued the following vests: All American, Patriot, and Uniform along with ballistic packages SLHIIIA, SLSIIIA and SLXIIIA.
Fraudulent, Criminal, or Red Flag Behavior
If you commit fraudulent, criminal or red flag behavior during the sales process we *WILL* report your information to authorities, your employer and others. All incidents will be addressed by our loss prevention team.