Warranty Information

Ballistic Panels

Body Armor Direct warrants that for a period of (5) years from the date of purchase, the panels will conform to the minimum requirements of the NIJ protocol for ballistic intervention during an actual confrontation at the stated threat level (if your ballistic panels are not labeled in compliance with NIJ requirements, then this warranty does not apply to your panels). This warranty is subject to, and expressly conditioned upon, strict compliance with the following conditions:

  • The panel must not be torn, damaged, or altered in any way.
  • The panel must not be subjected to abuse or misuse during service.
  • The panel may only be used or placed in a cover or carrier it is designed or intended for.
  • The panel must not be permitted to be excessively wet.
  • The panel must not be subjected to excessive heat.
  • The panel must be properly stored (i.e., not in excessively hot or damp conditions).